American Natural

Join Our Team!

Cash Application Specialist

  • Medical, Dental, and Vision Benefits.
  • 401k with Employer Match
  • Paid Time Off
  • Company Paid Life Insurance
  • Short and Long-Term Disability

The position is a full-time position based in Rochester Mills, PA. The candidate is responsible for receiving payments, cash applications, calculating discounts, daily balancing, audit research, interacting with customers in person and by phone, and taking fuel orders. 

Essential functions of the job

  • Appy payments to commercial and residential customers’ accounts.
  • Accurately calculate fuel discounts
  • Process credit card payments
  • Perform research from previous years to assist in company and bank audits
  • Take customer orders by phone and in person, using our company script to make sure all necessary information is received from the customer.   
  • Ability to learn new technology underlying our accounts receivable and Order entry system
  • Assist customers with billing, subsidy, or delivery questions
  • Uphold American Natural’s highest customer service principles, and show professionalism and respect in the workplace
  • Minimal basic and general accounting work as required.

Minimum qualifications/requirements

  • 2+ years general data entry or billing experience
  • Customer service experience a plus
  • Strong communication skills with the ability to listen to others, express ideas both orally and in writing, and provide relevant and timely information to customers as well as colleagues
  • Ability to understand problems and make timely, practical business decisions.
  • Basic Computer Skills; Experience with email and working in Windows, Chrome, and MS Office (particularly Excel)
  • Positive attitude and eagerness to serve customers enthusiastically

American Natural provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.



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