American Natural

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Store Manager - Exxon

Do you like making people feel welcome? Do you enjoy being around an amazing assortment food, beverages and snacks? We want to meet you. Our welcoming team prides itself on a commitment to providing premier hospitality in a safe, food-inspiring environment.

Job Description:

We are currently seeking store manager candidates who are upbeat, energetic, self-starters, pro- active, and enjoy working in a food-focused and sales-oriented environment. Our store management team, led by the Store Manager, is primarily responsible for the overall leadership, support, and performance of their convenience store including profitability; convenience store and food operations; sales; customer counts; service; fuel; efficiencies; cost controls; employee relations; employee staffing; shift supervision; training and development; safety and security; and programs and administration. The Store Manager directly supervises the Assistant Manager, Shift Supervisor, and Sales Associates in each location and reports directly to the Field Supervisor.

Essential Duties and Responsibilities:

Sales and Customer Service

  • Ensures their team provides outstanding hospitality and customer service by following established policies and procedures.
  • Responsible for the development of strategies for maximizing store sales by executing marketing programs.

 

Operations

  • Responsible for the overall operation of the convenience store.
  • Must maintain high standards of cleanliness and sanitation.

 

Cost Controls

  • Responsible for controlling operational costs of the convenience store including inventory, store supplies, expenses, and labor

 

Employee Relations

  • Responsible for instilling a professional, high energy, and team-oriented atmosphere.
  • Responsible for coaching, disciplining, and discharging of all store employees.

Employee Staffing

  • Responsible for all staffing of the store including recruiting, maintaining appropriate staffing levels, and an acceptable level of employee turnover.

 

Training and Development

  • Promotes and participates in the individual and team development of all team members.
  • Conducts thorough employee orientations and accurately completes all new hire paperwork and procedures.

 

Programs and Administration

  • Responsible for implementing and ensuring the execution of company programs, policies, and procedures.

General Information and Expectations:

  • Store Managers are expected to work a minimum of a five-day workweek and at least 45 hours per week. Must be flexible to work some evenings and weekends.
  • Store Managers will receive annual performance reviews. Performance, professionalism, and attitude will be the primary criteria for salary increases and promotions.
  • Store Managers are expected to support their Field Supervisor and their subordinates to ensure that the company mission statement, values, and corporate policies are supported and followed.

Education and Experience:

  • High School diploma or equivalent.

  • Minimum of two years’ management experience in the retail industry.

  • Strong knowledge of fuel/convenience store operations management is preferred but not

    required.

  • Must have a working knowledge of computers and the internet.

  • Strong knowledge of profit and loss financial statements and budgeting.

  • Must be able to balance multiple responsibilities.

  • Excellent leadership and human relations skills.

  • Strong written and verbal communications.

Physical Standards:

  • Must be able to work varying shifts and at least 45 hours per week.

  • Must have a good stamina level to endure 9-hour to 10-hour shifts that may involve as

    much as 7-8 hours of standing and walking and up to 2-3 hours of sitting.

  • Involves some occasional heavy lifting (25lbs) and a moderate amount of light lifting.

  • Must be able to frequently bend, stoop, twist, and reach.

  • Must be able to change positions frequently.

  • Must be able to maneuver throughout the store.

  • Must be able to visually discern housekeeping, safety, sanitation, service, and product

    quality issues.

What We Offer:

  • Advancement Opportunities

  • Employee Discount

  • Medical, Dental and Vision Benefits

  • Company Paid Life Insurance

  • Short- and Long-Term Disability

  • Paid Time Off

  • 401K

American Natural provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

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Benefits

Advancement Opportunities

Employee Discount

Medical, Dental and Vision Benefits

Company Paid Life Insurance

Short- and Long-Term Disability

Paid Vacation

401K

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