Sales and Customer Service

• Ensures the team provides outstanding hospitality and customer service by following established policies and procedures.

Operations

• Responsible for the overall operation of the convenience store in the absence of upper management.
• Must maintain high standards of cleanliness and sanitation.

Cost Controls

• Works with Store Manager to develop skills necessary for controlling operational costs of the Eatery and Marketplace including inventory, store supplies, expenses, and labor costs.
  
  

Employee Relations

• Responsible for instilling a professional, high energy, and team-oriented atmosphere.
• Work with Store Manager to develop skills necessary to assist with the coaching and disciplining of store employees.

Employee Staffing

• Responsible for appropriate employee staffing levels during their shift and adjacent shifts in the absence of the Store Manager and Assistant Manager.

Training and Development

• Executes all employee training programs.
• Responsible for communicating all company policies, procedures, and general information in an accurate and timely manner.

Programs and Administration

• Under the direction of the Store Manager, completes administrative work in an accurate and timely manner as needed.
• Assists with implementation and ensures the execution of company programs, policies, and procedures.